VIP Club

Elevate your travel experience.

Exclusivity, comfort, and personalized service on every trip

At VIP Club, we create experiences designed to transform the way you travel. It is an exclusive environment where every detail is crafted to help you enjoy the moment in a relaxing and comforting manner.

From our premium spaces and services to the dedication of our team, we work to offer a memorable experience on every visit.

Plans

Learn about our annual Membership and Account plans.

Compare plans

Individual Passes

Purchase the VIP access and services you need for your trip, with flexible options.

Buy passes

Partnerships

Learn about the international programs and credit cards that give you access to our facilities.

Learn more

Plans

Learn about our annual Membership and Account plans.

Compare plans

Individual Passes

Purchase the VIP access and services you need for your trip, with flexible options. Buy passes

Partnerships

Learn about the international programs and credit cards that give you access to our facilities.

Learn more

Vip Club Experience

Enjoy every moment of your trip.

Departures VIP Lounge

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Arrivals VIP Lounge

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Exclusive Services

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A new way of traveling

Discover our new Departures VIP Lounge at Carrasco Airport

Your Questions, Our Answers

01 What are the hours of the Departures VIP Lounge?

The Departures VIP Lounge is open 24 hours a day, 365 days a year.

The Departures VIP Lounge is located inside the boarding area, across from gates 7
and 8. To access the lounge, you must have already checked in with the airline and
passed through the appropriate security and immigration checkpoints.

Children aged 12 and under are our guests and may enter free of charge.

Yes. If you need to leave temporarily, you can re-enter by notifying the reception
desk beforehand.

Yes. Admission includes food and beverages within the Departures VIP Lounge
facilities.

Yes. We offer sweet and savory options suitable for people with celiac disease, as
well as vegetarian, vegan, and no-added-sugar alternatives.

Yes. You can bring your pet with you.

Yes. It has showers, and we provide towels and amenities at no additional cost.

Yes. Rest areas are included with your access. You can request them directly at the
front desk.

01 How can I access the Departures VIP Lounge?
  • You can access it in the following ways:
    ● Through a VIP Club Plan.
    ● By purchasing a single-entry ticket.
    ● Through partner agreements and programs.

VIP Club Memberships and Accounts include exclusive benefits that are not available

  • through other means of access, including:
  • ● Fast Pass through security and immigration checkpoints.
  • ● Access to the Guest Lounge or Members Lounge at Carrasco Airport.
  • ● VIP Arrivals Service.
    ● Exclusive benefits based on the plan purchased.

Check the details of applicable agreements and programs here.

No. You can check in directly at the Departures VIP Lounge reception desk, subject
to availability at the time of your visit.

How do I know if my card grants me access?

It depends on the issuing bank and the type of card. We recommend that you check directly with your bank or with the corresponding benefits program (Priority Pass, LoungeKey, DragonPass, or others) to verify the applicable terms and conditions.

The maximum stay is 3 hours.

01 Where is the Arrivals VIP Lounge located?

The Arrivals VIP Lounge is located on the ground floor, with direct access from the
street.

The Arrivals VIP Lounge is open 24 hours a day, 365 days a year.

You can access it by becoming a VIP Club member (Memberships or Accounts) or
by purchasing an individual pass through Aeroshop.

Reservations must be made at least 24 hours in advance.

The service includes:

  • Personalized assistance at the aircraft door.
  • Fast Pass: priority service at security checkpoints, immigration, and customs
  • Our team will handle your luggage.
  • Access to Arrivals VIP Lounge
  • Free access for children under 12 traveling with the holder.
  • Exclusive waiting area for family members and companions.

To learn all the details about the service, click here.

Yes. We have an exclusive area for people meeting arriving passengers.

Yes. We have a meeting room equipped for up to 12 people. Check availability and rates at Aeroshop.

01 What are the opening hours for the Departures Vip Lounge

The Departures VIP Lounge is open 24 hours a day, 365 days a year.

The Departures VIP Lounge is located inside the boarding area, across from gates 7
and 8. To access the lounge, you must have already checked in with the airline and
passed through the appropriate security and immigration checkpoints.

You can gain access via a Membership or VIP Club Account, by purchasing a single-entry pass, or through current agreements and partner programs.

VIP Club members enjoy exclusive benefits not available through other access methods. These include preferential services for departures and arrivals, depending on the selected plan.

No. Admission is handled directly at the lounge reception and is subject to availability upon arrival.

The maximum stay is 3 hours.

It depends on the issuing bank and the type of card. We recommend that you check directly with your bank or with the corresponding benefits program (Priority Pass, LoungeKey, DragonPass, or others) to verify the applicable terms and conditions.

Children aged 12 and under are our guests and may enter free of charge.

Yes. If you need to leave temporarily, you can re-enter by notifying the reception
desk beforehand.

Yes. Admission includes food and beverages within the Departures VIP Lounge
facilities.

Yes. We offer sweet and savory options suitable for people with celiac disease, as
well as vegetarian, vegan, and no-added-sugar alternatives.

No. The Departures VIP Lounge does not have shower facilities.

No. The Departures VIP Lounge does not have designated rest areas.

Yes. Our lounge features accessible entry points for individuals with reduced mobility, allowing comfortable and safe circulation within the facilities. If you require additional assistance at the airport, we recommend arranging it in advance with the airline.

Yes. Guide dogs and other properly identified assistance animals are permitted, in accordance with current regulations.

If you require any special assistance during your visit, we recommend informing the reception staff upon your arrival so that we can provide you with the best possible service.

Contact

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